Health Services Administration and Management

Play a critical role in healthcare delivery; they also conduct many administrative tasks in the field of medicine, along with some basic clinical procedures. In this program, students will learn to take medical histories, explain treatment procedures and prepare patients for examinations. Emphasis is placed on medical terminology, body systems, medical transcription and office procedures.

Audience

A Growing Demand in Healthcare

With an aging population and rising demand for accessible services, there is an increasing need for skilled professionals who can manage patient information, coordinate communication, and support clinical teams in delivering timely care. 

Ontario’s healthcare system depends on efficient administration so patients can receive the care they need. 

By training in medical office administration, you can help contribute to that effort. Your ability to manage documentation accurately, keep records organized, and communicate effectively across departments helps healthcare operations run efficiently and makes it easier for patients to receive quality care.

Duration

48 Weeks

Prerequisites

  • An Ontario Secondary School Diploma or equivalent; or be at least 18 years of age or older and pass an entry test.

Completion

  • Complete the online course: Health Services Administration and Management

Certification

Diploma

Course Content

Case-based learning and discussion will be tailored to
the audience and include the following content:

  • Introduction to Health Care Delivery Systems
  • Health Care Terminology         
  • Computer Application
  • Administrative Communication Skills
  • Human Anatomy & Physiology
  • Medical Office Procedure
  • Health Information Management     
  • Infection Control
  • Diagnostic Testing & Patient Preparation
  • Medical Transcription         
  • Medical Billing & Coding
  • Career Management

Workplace Opportunities

  • Hospitals
  • Ambulatory care settings
  • Hospices
  • Physicians offices
  • Long-term care facilities
  • Behavioural health settings
  • Dental offices

Participant Materials

  • Log in to Guelph Career Portal
Register Here